Contact Us

Whatever you need to know about your child’s education at Regent College, please reach out to us through Administration.
During school holidays we have reduced face to face availability and recommend emailing or using the form below to keep in touch.

08 9470 4569

admin@regentcollege.wa.edu.au

PO Box 584 Victoria Park WA 6979

Office Open Hours During School Term:
Monday: 8:00am – 4:00pm
Tuesday: 8:00am – 3:30pm
Wednesday: 8:00am – 4:00pm
Thursday: 8:00am – 4:00pm
Friday: 8:00am – 4:00pm

Street Address:
22 Colombo Street
Victoria Park WA 6100

Get in touch

Feedback Form

Community feedback is an important part of our College Improvement Plan. 
You are encouraged to use this form to provide general feedback. 
Specific feedback about your child should be directed to your child’s teacher.

Complaints Procedure


Regent College values feedback and welcomes any and all comments from our community.

Students can tell us about any problems, complaints or suggestions they have by filling in our Child-Friendly Form 

Regent College is a community and as such, there will be times when parent/guardians will wish to make a suggestion, raise a concern or submit a complaint.

Regent College values feedback and welcomes any and all comments from our community. We take concerns and complaints seriously and would prefer to deal with any issues sooner rather than later.
Our Complaints Procedure is outlined below to assist families if needed.

We recognise the importance of fairness in the complaints handling process.

The College complaints handling system is a procedurally fair process and is consistent with the National Principles for Child Safe Organisations.  Further, processes for complaints and concerns are child focused and implementation of the National Principles for Child Safe Organisations is regularly reviewed and improved.

The Director General of the Department of Education is responsible for ensuring that the school observes the registration standards, including the standard about its complaint handling system. Any student, parent or community member is entitled to contact the Director General with concerns about how the school has dealt with a complaint. Information  is available on the Department of Education website. While the Director General may consider whether the school has breached the registration standards, she does not have the power to intervene in a complaint or override the school’s decision.

An expression of dissatisfaction made to the school about its services, decisions, action or those of its staff, or about the complaint management process itself.

Regent College wish to ensure that:

  • Parents and guardians wishing to express a concern know how to do so
  • Complainants experience that we listen and take complaints seriously
  • We respond to complaints within a reasonable time and in a courteous and efficient way
  • Matters raised are investigated according to the College’s policies and procedures
  • We take action where appropriate

 

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